Cage Shift Supervisor

   Posted 3 days ago

DESCRIPTION

The Cage Shift Supervisor is responsible and accountable for the operations of the cage activities during a shift.

  • Follows cage policies and procedures, ensures Cashiers follow same procedures.
  • Interface with other departments.
  • Handle customers in a professional and friendly manner.
  • Maintain security and accountability of company funds located in cages during designated shift.
  • Assist in balancing Main Bank. Must be able to work a window when necessary.
  • Supervise cage cashiers.
  • Provide orderly and positive working environment.
  • Prepare staffing schedules.
  • Approve days off, vacations, personal days and follow up with paperwork.
  • Conduct investigation of variances (over/shorts) that may occur on shift. Follow up with paperwork.
  • Handle customers' complaints and inquiries. May review Cash Operations Surveillance Tapes Monitors staff performance, ensuring adherence to Casino policies and procedures.
  • Directly supervises Main Bank and Cage Cashiers. Is responsible for the overall direction, coordination, and evaluation of this unit.
  • Prepares monthly variation and activity report for Cash Operations Director.
  • Interface and provides Cashiers with ongoing training and information.
  • Prepares evaluation of Cashiers when due. Other related duties as assigned by Cage Manager or Assistant Cage Manager.

Qualifications

  • High School Diploma or general education degree (GED);
  • At least two years related experience and/or training; or equivalent combinations of education and experience in high volume cash operations.

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Job details


Agua Caliente Casinos - Cathedral City
Cathy Bassaner
Professional
California
Job Website

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