Cage Shift Supervisor

   Posted 24 days ago

DESCRIPTION

The Cage Shift Supervisor is responsible and accountable for the operations of the cage activities during a shift.

Responsibilities

• Follows cage policies and procedures, ensures Cashiers follow same procedures.
• Interface with other departments.
• Handle customers in a professional and friendly manner.
• Maintain security and accountability of company funds located in cages during designated shift.
• Assist in balancing Main Bank. Must be able to work a window when necessary.
• Supervise cage cashiers.
• Provide orderly and positive working environment.
• Prepare staffing schedules.
• Approve days off, vacations, personal days and follow up with paperwork.
• Conduct investigation of variances (over/shorts) that may occur on shift. Follow up with paperwork.
• Handle customers' complaints and inquiries. May review Cash Operations Surveillance Tapes Monitors staff performance, ensuring adherence to Casino policies and procedures.
• Directly supervises Main Bank and Cage Cashiers. Is responsible for the overall direction, coordination, and evaluation of this unit.
• Prepares monthly variation and activity report for Cash Operations Director.
• Interface and provides Cashiers with ongoing training and information.
• Prepares evaluation of Cashiers when due. Other related duties as assigned by Cage Manager or Assistant Cage Manager.

Qualifications

High School Diploma or general education degree (GED); and at least two years related experience and/or training; or equivalent combinations of education and experience in high volume cash operations.

Salary:  $21.25 Per Hour

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