Players Services / Cage Supervisor

   Posted 7 days ago

DESCRIPTION

The Players Services / Cage Supervisor ensures interactions with internal and external guests follow the guidelines of the Red Carpet Customer Service Program.

 Essential Duties and Responsibilities

  • Oversees the processing of cash transactions for casino customers and Cast Members (Includes cashing TITO tickets, personal checks, travelers checks, exchange currency and processing cash advances)
  • Be knowledgeable and comply with Title 31 regulations.
  • Enroll patrons into Players Club, issue patrons Players Club cards, maintain accurate player tracking information, and assist the Marketing Department with all casino promotions.
  • Answers phone calls with proper phone etiquette. 
  • Complies with state, company, department policies and regulations.
  • Assists supervisor and co-workers as needed. 
  • Other duties may be assigned.

Qualifications

  • Minimum of 3 years of cashiering and experience and/or heavy money handling experience.
  • Prior supervisory experience preferred.
  • Must qualify for license by the Maryland Gaming Board.
  • Able to promptly and accurately follow instructions given by Manager.

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Job details


Hollywood Casino Perryville
Cathy Bassaner
Professional
Maryland
Job Website

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